Privacy Policy

1. Introduction

PromptyUp ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at promptyup.com.

By using PromptyUp, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide to us

• Account registration information (email address, name)
• Payment information (processed securely via our payment provider — we do not store card details)
• Messages you send via our contact form
• Prompts you save or organize within the platform

Information collected automatically

• Usage data (pages visited, features used, time on site)
• Device information (browser type, operating system)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the PromptyUp service
• Process your subscription and payments
• Send transactional emails (account confirmations, receipts)
• Send product updates and marketing communications (you can opt out at any time)
• Respond to your questions and support requests
• Analyze usage patterns to improve the product
• Comply with legal obligations

4. Cookies

PromptyUp uses cookies and similar technologies to enhance your experience, analyze usage, and support our marketing activities. You can control cookie settings through your browser preferences.

We use the following types of cookies:

• Essential cookies: Required for the service to function
• Analytics cookies: Help us understand how visitors use the site
• Marketing cookies: Used to deliver relevant advertising

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who help us operate the service (payment processing, email delivery, analytics)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at privacy@promptyup.com.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@promptyup.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

PromptyUp is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of PromptyUp after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: privacy@promptyup.com
Website: promptyup.com/contact